Privacy Policy
Last Updated: 1 February 2026
INTRODUCTION
8020 Finance ("Company", "we", "us" or "our") is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website.
IMPORTANT NOTICE: Our virtual asset services are not yet operational. We are currently in the pre-launch phase and do not yet offer any services. This Privacy Policy describes our current data practices related to our website and waitlist registration. When our services launch, we will provide an updated Privacy Policy that reflects our full service operations.
This policy complies with the Personal Data Protection Act 2012 (PDPA) of Singapore as applied by virtue of GMC Application of Laws Act 2024 and relevant laws and regulations.
By using our website or registering with us, you acknowledge that you have read, understood and agreed to this Privacy Policy.
1. INFORMATION WE COLLECT
We currently collect the following categories of personal information:
Contact Information: Name, email address, phone number (if provided), and country of residence.
Registration Information: Information you provide when joining our waitlist or expressing interest in our services, including your interest in specific service types and preferred communication methods.
Technical Information: IP addresses, device identifiers and browser information, log files and cookies, website usage data and user preferences, and location data (where permitted by your device settings).
Communications: Any information you provide when contacting us through our website contact forms, email correspondence, or customer service inquiries.
Marketing Preferences: Your consent preferences for receiving marketing communications and service updates.
2. HOW WE COLLECT INFORMATION
Direct Collection: We collect personal information directly through our website registration forms, waitlist sign-up processes, contact forms and email inquiries, and subscription requests for newsletters and updates.
Automated Collection: Our website infrastructure automatically captures information about website interactions, including user behavior analytics, page views and navigation patterns, system usage statistics, and security-related data.
Third Party Analytics: We may use reputable third-party analytics services to better understand website traffic and user engagement patterns. These services collect data on our behalf and are bound by confidentiality obligations.
3. LEGAL BASIS FOR PROCESSING
We process your personal information based on the following legal grounds:
Consent: We primarily rely on your explicit consent to collect and process your personal information for purposes such as sending service updates, marketing communications, and managing our waitlist. You may withdraw your consent at any time by contacting us or using the unsubscribe mechanisms in our communications.
Legitimate Interests: We process certain personal information based on our legitimate interests in operating our website, preventing fraud and security threats, improving our services and user experience, conducting business operations and planning, and preparing for our service launch. We carefully balance these legitimate interests against your privacy rights and implement appropriate safeguards.
Deemed Consent by Conduct: In certain circumstances, consent may be deemed under the PDPA where you voluntarily provide personal data to us for a purpose, and it is reasonable that you would consent to that purpose. For example, where you email us an inquiry, we may use your contact details to respond to that inquiry.
Legal Obligation and Permitting Exceptions: We may process personal information to comply with applicable laws and regulations, respond to legal requests, and prevent illegal activities, including to comply with court orders, prevent or detect crime, respond to regulatory investigations, or to protect the safety and security of individuals. We will only rely on such exceptions to the extent strictly necessary.
4. HOW WE USE YOUR INFORMATION
We use your personal information for the following purposes:
Website Operations: Providing access to our website, responding to your inquiries and support requests, managing waitlist registrations and service interest expressions, and maintaining website security and preventing fraud.
Communications: Sending service updates and launch notifications to registered users, providing marketing communications (where you have consented), responding to your questions and feedback, and conducting customer satisfaction surveys.
Business Planning: Analyzing interest in our services to inform product development, conducting market research to understand customer needs and preferences, improving our website and user experience, and preparing for our service launch.
Legal Compliance: Complying with applicable laws and regulations, responding to legal requests and preventing illegal activities, and maintaining records as required by law.
5. INFORMATION SHARING AND DISCLOSURE
We share your personal information only in the following limited circumstances:
Service Providers: We work with trusted third-party service providers who assist us with website hosting and maintenance, email delivery and communications, analytics and website optimization, and customer relationship management. All service providers are bound by confidentiality obligations and are only permitted to use your personal information to provide services to us.
Legal Requirements: We may disclose personal information when legally required, including in response to court orders or legal processes, to comply with applicable laws and regulations, to protect our legal rights and interests, and to prevent fraud, security threats, or illegal activities.
Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, personal information may be transferred as part of that transaction, subject to appropriate confidentiality protections.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
6. INTERNATIONAL TRANSFERS
Your personal information may be transferred to and processed in countries outside your jurisdiction of residence where our service providers operate.
We will only transfer personal data outside your jurisdiction where the receiving organization is bound by legally enforceable obligations to provide the transferred personal data a standard of protection that is at least comparable to the protection under the PDPA. For transfers to other jurisdictions, we implement appropriate safeguards such as standard contractual clauses or other mechanisms approved by data protection authorities.
We only transfer personal information internationally where you have consented to the proposed transfer, where the transfer is necessary for the performance of our services, or where permitted by applicable law.
7. DATA RETENTION
We retain your personal information for as long as you remain on our waitlist or wish to receive updates from us. You may request deletion of your information at any time by contacting us.
We may retain certain information for longer periods where required by law or for legitimate business purposes such as maintaining records of communications, resolving disputes, and enforcing our agreements.
Once retention is no longer necessary, we will securely delete or anonymize your personal information so that it can no longer be associated with you.
8. YOUR RIGHTS
Subject to applicable laws, you have the following rights regarding your personal information:
Access Rights: You have the right to request access to your personal information and obtain details about how we process your data. This includes the right to know what personal information we collect about you, the purposes for which we use it, and the categories of recipients with whom we share it. We may need to verify your identity before processing your request.
Correction and Update: You have the right to request correction of any inaccurate, incomplete, or outdated personal information we hold about you. You can update your contact information and preferences by contacting our customer service team.
Data Portability: Where technically feasible and legally required, you have the right to receive your personal data in a structured, machine-readable format and to transmit this data to another service provider.
Erasure and Deletion: You have the right to request deletion of your personal information. We will honor such requests unless we have a legitimate reason to retain the information, such as compliance with legal obligations or resolution of disputes. We will explain any limitations on deletion when responding to your request.
Restriction and Objection: You have the right to request restriction of processing your personal information in certain circumstances, such as when you contest the accuracy of the data. You also have the right to object to processing of your personal data where we rely on legitimate interests as the legal basis, including for direct marketing purposes.
Consent Withdrawal: Where we process your personal information based on your consent, you have the right to withdraw that consent at any time. This includes consent for marketing communications. You can manage your consent preferences by contacting us or using the unsubscribe links in our communications. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.
Complaint Rights: If you believe that our processing of your personal information violates applicable data protection laws or if you are dissatisfied with how we handle your privacy rights requests, you have the right to lodge a complaint with the relevant supervisory authorities. We encourage you to contact us first to try to resolve any concerns.
To exercise any of these rights, please contact our Data Protection Officer using the contact details provided in this policy. We will respond to your request within the timeframes required by applicable law. There is generally no charge for exercising your rights, though we may charge a reasonable fee for excessive or repetitive requests.
9. COOKIES
9.1 Use of Cookies
Our website uses cookies to improve your experience and to understand how visitors use our website. Cookies are small text files that are placed on your device when you visit our website. We have carefully chosen these cookies and have taken steps to ensure that your privacy is protected and respected at all times.
9.2 Types of Cookies We Use
Essential Cookies: These cookies are strictly necessary for the operation of our website and cannot be disabled without fundamentally compromising functionality. They enable basic website navigation, access to secure areas of the website, and remembering your privacy preferences and cookie settings.
Performance and Analytics Cookies: These cookies collect information about how visitors use our website, enabling us to continuously improve service delivery and user experience. This includes information about which pages are visited most often, how users navigate through the website, and any error messages encountered. All data collected through these cookies is aggregated and anonymized to protect individual privacy.
Functionality Cookies: These cookies enable enhanced functionality and personalization by remembering your preferences and settings across sessions. They store your language preferences, remember your login status (if you have registered), and maintain your communication preferences.
Marketing Cookies: With your consent, we may use marketing cookies to deliver relevant advertisements and track the effectiveness of our marketing campaigns. These cookies help us understand which marketing messages are most relevant to you. You can manage your marketing cookie preferences through our cookie consent tool or by contacting us.
9.3 Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to refuse or accept cookies, delete existing cookies, and set preferences for certain websites. Please note that if you choose to disable essential cookies, some features of our website may not function properly. For more information about managing cookies, please refer to your browser's help documentation.
10. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
• Encryption of data in transit and at rest
• Secure access controls and authentication mechanisms
• Regular security assessments and vulnerability testing
• Employee training on data protection and privacy
• Incident response procedures to address potential data breaches
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to maintaining industry-standard security practices and continuously improving our security measures.
In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you and the relevant supervisory authorities in accordance with applicable legal requirements.
11. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to such third-party websites or services. We are not responsible for the privacy practices of third parties, and we encourage you to review the privacy policies of any third-party websites you visit.
12. CHANGES TO THIS POLICY
We may revise this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When our services launch, we will provide a comprehensive updated Privacy Policy.
Material changes will be communicated through prominent notices on our website or via email to registered users. You may determine if any revision has taken place by referring to the "Last Updated" date at the top of this Privacy Policy.
Your continued use of our website after changes become effective constitutes your acknowledgement and acceptance of such changes. If you do not agree to the revised Privacy Policy, you should discontinue use of our website and contact us to request deletion of your information.
CONTACT INFORMATION
For privacy-related inquiries, requests, or complaints, please contact:
Data Protection Officer: hello@8020.finance
We are committed to working with you to obtain a fair resolution of any privacy concerns or complaints. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection supervisory authority.
BY USING OUR WEBSITE OR PROVIDING PERSONAL INFORMATION TO US, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THIS PRIVACY POLICY.
